Use cases

Fraud Fighting

New alternative payment methods are an opportunity for banks and e-commerce, but also a threat, as complex, omni-channel new patterns of fraud are emerging.

In order to fend off threats while ensuring the best experience for their customers, financial institutions need flexible, reactive and omnichannel approaches.

Fraud Manager, developed by ISoft, stands out from the market by its capabilities to provide a complete and effective approach to detect and stop threats. Fraud Manager enables to analyse and enrich data to score bank transactions in real time.

Fraud Manager is based on the proven expertise of ISoft in the fields of Artificial Intelligence and real-time behavioural analysis. Implemented in the 10 biggest French banks, Fraud Manager is securing 90% of the French banking transactions.

PSD2, SCA and customer experience

The implementation of PSD2 and Strong Customer Authentication (SCA) is likely to create customer friction. In order to secure transactions while maintaining high customer satisfaction, ISoft developed Fraud Manager, an omnichannel platform, performing real time behavioural analysis on payments.

Fraud Manager is based on the proven expertise of ISoft. Implemented in the 10 biggest french banks, Fraud Manager is securing 90% of the French bank transactions. For ten years, ISoft has ensured the best service for banks’ customers.

Anti-Money Laundering & Counter terrorist financing

Know Your Customer, risk assessment, reporting of suspicious activities : financial institutions are required to implement AML compliance programs. Financial institutions must create accurate systems to immediately report criminal activities, and make sure that they are not exposed to financial crime.

An expert of financial crime fighting, ISoft enables banks to efficiently comply to the government regulation, and to deploy a comprehensive risk assessment system, to detect and report criminal activities.

Protect your payments

Credit Card protection

Taking advantage of Artificial Intelligence early, ISoft introduced real time behavioural analysis to analyse the huge amounts of data involved by credit card payments.

Over the past 10 years, its reliable and reactive solutions have been central to financial crime fighting and cybercrime fighting.

Instant Payment protection

Instant Payment is both a risk and an opportunity for banks in Europe, and is a major target of fraudsters. ISoft’s solution to protect Instant Payment is already deployed by several financial institutions.

Fraud Manager allows banks to offer this service with the highest level of security, and the best customer experience.

e-Commerce protection

 

PSD2 and real-time behavioural analysis

Merchants are facing a double challenge: protect e-commerce transactions from fraud while maintaining customer satisfaction.

The implementation of PSD2, making banks responsible of e-commerce security, is likely to create customer friction. A heavy security system can be prejudicial to merchants. Indeed, if a website obstructs too many transactions, a lot of customers will not buy on this website anymore.

The best approach for fighting e-commerce fraud is to rely on real-time behavioural analysis. For each transaction, a lot of attributes must be taken into account to determine whether this transaction is fraudulent or not.

e-Fraud Manager, a solution dedicated to e-commerce, was developed by ISoft to help banks coping with these challenges. e-Fraud manager combines Machine Learning algorithms and behavioural analysis, on the basis of hundreds of data for each transaction.

The advanced behavioural analysis performed by e-Fraud Manager allows banks to stop threats effectively, while offering a seamless customer experience.

Market segmentation

Empower marketing teams

Amadea enables to automate thousands of scoring models, and to analyze simply billions of structured and raw data.

Create easily, deploy to production

Develop and automate your data science projects easily, without extended resources and investment.

The fastest AI engine of the market

Amadea is powered by cutting-edge features, and the fastest AI engine of the market, developed by ISoft.

5 to 10 times cheaper and faster

An Amadea project is 5 to 10 times cheaper and faster to deploy than the same project with any other Data Science platform.

Implemented in the biggest french banks

Amadea projects are implemented in major institutions, such as the European Commission, and in the 10 biggest French banks.

Risk Management

Empower risk analysts in Data Science projects

Amadea enables business users to model thousands of attributes for risk management.

Analytics made faster and easier

Unlike most Data Science platforms, Amadea does not require extended resources or human investment.

The fastest AI engine for risk management

Amadea is powered by the fastest data processing engine on the market, and by the state-of-the-art Machine Learning techniques

5 to 10 times cheaper and faster

An Amadea project is 5 to 10 times cheaper and faster to deploy than the same project with any other Data Science platform.

Implemented in the biggest french banks

Amadea projects are implemented in major institutions, such as the European Commission, and in the 10 biggest French banks.

Clients

Here are two examples of Data Science solutions that are already deployed with Amadea:

Predictive scoring for market segmentation and consumer insight

With Amadea, Orange fully automated predictive scoring. The marketing department delivers hundreds of scores every month, to improve customer knowledge. Machine Learning enables Orange to create and nurture a personalized relationship with their 20 million clients.

Risk analysis for the European Commission subsidies

The « Arachne » application analyzes the subsidy projects submitted to the European Commission. The goal is to secure the 1.4 billion euros of subsidies allocated to European companies. Arachne industrialized fraud detection using predictive analysis. European Commission prevented 134 millions euros of fraud thanks to Arachne.

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